We welcome any returns within 7 days of delivery. Please notify us directly of any returns that you make. Information-based products (books, DVD’s, etc.) and supplements may not be returned after opening, but may be exchanged in some circumstances (past expiration, product damaged, etc). Products returned after 7 days will be handled on a case-by-case basis. Services (TRAC, training programs, etc) are not eligible for refund. No other warranty written or implied exists. Manufacturer’s Warranty claims must be addressed to the manufacturers.